Casino X Privacy Policy

The current privacy policy applies to all games, lotteries, and tournaments available on the website. Its main purpose is to protect players and their personal data. By using the services of Casino X, the player automatically agrees to this policy and gives consent to the processing of personal information.

What Data We Process

The casino processes only the data required to ensure safe, fair, and secure gameplay. This information is divided into several categories:

• Identification data — full name, date of birth.
• Contact data — email address, phone number, postal address.
• Cookie data — stores player preferences, generates anonymous reports, and helps improve the website and service quality.
• Financial data — payment cards, bank account details.
• Transaction data — deposits, withdrawals, winnings from games and tournaments.

If you decide to delete your account, most of your personal data will be erased. However, certain information must be retained for a legally required period (usually up to 5 years). Once this period expires, the data is permanently deleted.

Why Data Processing Is Needed

Our priority is to protect players and ensure a secure gaming environment. First of all, data collection is necessary for identity verification so that third parties cannot gain unauthorized access to your account or balance.

When processing financial transactions, the finance department may request additional identity documents. This is done to make sure that winnings are paid to the rightful owner and do not fall into the hands of fraudsters.

The collected data also helps Casino X understand player preferences, activity, and potential issues, allowing us to improve the platform where it matters most to users.

In addition, data processing allows us to stay in touch with players by sending important updates, tournament announcements, and useful bonus offers.

Who Has Access to Personal Data?

Access to personal information is limited to a specific group of authorized casino employees and is used strictly to manage and improve the player experience. We do not share user data with third parties. The only exception is when disclosure is required by official request from government or regulatory authorities.

Your Rights

You have the right to:

• Request information about the personal data we store.
• Restrict the processing of your data.
• Correct inaccurate or outdated personal information.
• Opt out of certain types of data processing, such as marketing communications.
• Submit a request for data deletion.
• File a complaint with your local data protection authority if you believe your data is being processed unlawfully.

To protect user data, the casino uses encrypted networks. This ensures that all personal information during gameplay and transactions is securely encrypted and cannot be intercepted by third parties.

Casino X Ukraine Features

Players in Ukraine have access to the Casino X mobile version. The mobile website is fully optimized for smartphones, tablets, and other devices. All games run smoothly thanks to HTML5 technology. Data collection also applies to the mobile version, and all user information remains fully protected, so you can play without worrying about security.

Changes to the Privacy Policy

The website always displays the current and valid version of the privacy policy. We reserve the right to make changes or updates at any time. If you have any questions, please contact customer support.